The safety of our users is very important to us. There are steps that everyone can follow to ensure their safety while using Flogg. Please take a few minutes to read these tips.
Keep your financial information private
Never give people your social security number, credit card or bank account information. Ignore any request to send money – even if the person claims to be in an emergency – and report it to us immediately.
Keep your personal information private.
Be careful about sharing personal information, such as your phone number, email, address and school. Protect your identity until you are comfortable enough with someone to share it. If you are not 18, always consult a parent or legal guardian before sharing any personal information. Leave any personal contact information out of your Flogg profile.
Note: Flogg will never send you an email asking for your username and password information. Any such communication should be reported immediately.
There are red flags to watch out for that may indicate you're dealing with a scammer. Be aware of anyone who:
- Sends you messages containing links to third-party websites
- Quickly asks to talk or chat outside of Flogg
- Vanishes mysteriously then reappears under a different name
- Asks for your address under the guise of sending gifts
The U.S. Federal Trade Commission's advice to avoid online scams is available here.
Report suspicious users.
- Anyone that looks like they could be under the age of 13
- Users sending harassing or offensive messages
- Users behaving inappropriately after meeting in person
- Fraudulent profiles
- Spam or solicitation, such as attempts to sell products or services
Meeting In Person to sell or buy items
Always take precautions and follow these guidelines to help you stay safe:
Get to know the other person before meeting them offline. If the person you are selling to or buying from is a mutual friend, learn as much as you can about her/him from your friend. If your friend doesn’t know much about that person, then take steps to ensure the person is who he or she says is. If you’re under 18, discuss the potential meeting with a parent or legal guardian. If you’re concerned about the person you’re buying or selling from isn’t who he/she says he/she is, bring someone you trust with you to the meeting.
We don't conduct criminal background checks on our users, so it’s up to you to do your own research and remain cautious.
Always meet in public
Meet in a populated, public place – never in a private or remote location, and never at your home or apartment. That said, if the item being sold or bought is too big to easily transport to a public meeting, then make sure a trusted friend is with you and if you are under 18, absolutely have a parent or legal guardian with you.
Tell a friend or family member of your plans.
Tell them who you are meeting, where you are going and when you will return. Bring your phone with you.
Be in control of your own ride – even if you take a taxi. Securing your own ride is important. Even if the person you're meeting volunteers to pick you up, do not get into a vehicle with someone you don’t know and trust, especially if it’s the first meeting.